Return Policy
Last Updated: [04/30/2025]
Returns
We accept returns only under the following circumstances:
The product has manufacturing defects.
The order includes incorrect or damaged items.
Returns are not accepted for:
Incorrect size or color chosen by the customer.
Change of mind after the product has been received.
To request a return, please contact us within 30 days of receiving the product. Clear images of the defect or issue must be provided for validation. Returned products must be unused, with original tags intact, and in their original packaging.
Refunds
Refunds are processed according to Stripe's policy, our payment platform. Once the return is approved, the refund process will begin and may take several days to complete, depending on your bank or credit card provider.
Refund Notes:
The refunded amount will be equivalent to the price paid for the product, excluding shipping fees, unless the error is on our end.
Return shipping costs are not covered unless the return is due to an error or defect.
Compliance
Our store adheres to U.S. federal regulations and New York State laws, operating under the Eastern Time Zone (ET).